Sales and CRM Transformation

With a clear understanding of its markets and opportunities, and a robust and aligned commercial strategy in place, the sales & CRM function becomes the key factor for success in identifying, acquiring the right customers to deliver profitable growth. Along with operations, it is the co-equal key actor in retaining customers.

Sales Nova employs senior interim executives who specialise in assessing and transforming sales organisations to deliver world-class sales processes, consultative sales teams, key account management teams, and CRM.

• World-class Sales Process, Sales Force & CRM:
  • Focusing on leads & prospects whose attributes align with the core capabilities and differentiating selling propositions of the organisation;
  • Developing sales forces with world-class consultative selling, key account management and in-field activity to identify & engage all members of prospect decision making units, out-performing competitors in determining and addressing needs; and
  • Creating winning bids & tenders; negotiating them through to contract award; and managing the delivery of customer contracts to meet agreed service levels.